Administrative Officer - ERP & Order Management Specialist

Join SBN Industries as an Administrative Officer and play a pivotal role in streamlining our order management and ERP processes. Based in the vibrant city of Denpasar, Bali, this position offers a unique opportunity to contribute to a dynamic tea production company. As an ERP & Order Management Specialist, you'll be at the heart of our operations, ensuring seamless integration and efficiency across our systems.

SBN Industries is a leading player in the tea industry, known for its commitment to quality and innovation. With a rich history spanning over two decades, we have established ourselves as a trusted name in the market. Our state-of-the-art facilities in Denpasar, Bali, are equipped with the latest technology to support our mission of delivering the finest tea products to our customers worldwide.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our ERP system, SAP, to ensure accurate and efficient data flow across all departments.
• Oversee order processing, from initial request to final delivery, ensuring timely and accurate fulfillment.
• Coordinate with sales, production, and logistics teams to streamline order management processes.
• Analyze and report on order management metrics to identify areas for improvement and implement corrective actions.
• Train and mentor junior administrative staff on ERP and order management best practices.
• Collaborate with IT teams to ensure seamless integration of new technologies and systems.
• Maintain and update order management documentation and procedures.
• Assist in the development and implementation of new processes to enhance operational efficiency.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience in administrative roles, with a focus on ERP and order management.
• Proficiency in SAP ERP system, including modules such as MM (Materials Management), SD (Sales and Distribution), and PP (Production Planning).
• Strong knowledge of order management processes and best practices.
• Excellent analytical and problem-solving skills.
• Fluency in English, both written and spoken.
• Ability to work in a fast-paced, dynamic environment.
• Strong communication and interpersonal skills.

🛠️ Keahlian

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